Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 23150/2
  • davidzion
  • (19 posts)
When i send out pdf documents to customers or subaccounts, they are arriving blank, this is killing me. i have to zip up the pdf's to hide them so that they are intact when they arrive. Tell me you have a fix for this, everything i do goes out by PDF

6/20/2007 2:16:10 PM

  • davidzion
  • (19 posts)
Subject: Re: PDF's are being received blank (update)
if i forward the same email through fairpoint communications, my personal server it goes fine.

Reply
6/20/2007 2:38:26 PM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: Re: PDF's are being received blank (update)

User: davidzion  -  6/20/2007 2:38:26 PM

if i forward the same email through fairpoint communications, my personal server it goes fine.

Sorry for the inconvenience. We have tried to duplicate the problem but was not able to. We suspect it is some compatibility with your network or your computer. Could you try on a different computer? Anybody else have this kind of problems?

Does it happen with Outlook or the website? Please try webmail or Outlook resp.

Otherwise, please use DriveHQ FileManager instead of email attachment. It is more cnvenience using FileManager. You can create a group shared folder or synchronized folder.


Reply
6/20/2007 5:56:11 PM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003