Read/Reply : 47602/6
  • blinnenburger
  • (2 posts)

I have checked the check box for the Email of Daily Report. I do receive the email each day. However, the clips are blank. I have plenty of images to push into this email. Why doesn't it include the images? 


12/11/2013 10:26:45 PM

  • CameraFTPSupport
  • (330 posts)
Subject: Re: Email of Daily Report

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.


Reply
1/18/2014 2:02:22 AM

  • blinnenburger
  • (2 posts)
Subject: Re: Re: Email of Daily Report

User: CameraFTPSupport  -  1/18/2014 2:02:22 AM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them. It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, AnMore...

Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:

 

 

Dear blinnenburger,

 

camera3
00:00
No Clips
01:00
No Clips
02:00
No Clips
03:00
No Clips
04:00
No Clips
05:00
No Clips
06:00
No Clips
07:00
No Clips
08:00
No Clips
09:00
No Clips
10:00
No Clips
11:00
No Clips
12:00
No Clips
13:00
No Clips
14:00
No Clips
15:00
No Clips
16:00
No Clips
17:00
No Clips
18:00
No Clips
19:00
No Clips
20:00
No Clips
21:00
No Clips
22:00
No Clips
23:00
No Clips

 

CameraFTP - Cloud recording, monitoring and playback for security cameras

 

You will see that the report says there are no clips, but in fact there are many clips available. Why?

 

 

 

 

 

 

 

 


Reply
1/19/2014 8:13:07 PM

  • thowe21
  • (1 posts)
Subject: Re: Re: Re: Email of Daily Report

User: blinnenburger  -  1/19/2014 8:13:07 PM

User: CameraFTPSupport  -  1/18/2014 2:02:22 AM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them. It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, AnMore...
Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:     Dear blinnenburger,   camera3 More...

I receive the same email. 

My email report shows no clips for the whole 24 hours but when I check the activity on the website, it's all there. 

By the way, for the first few weeks I was getting a proper daily report, then all of a sudden it just stopped showing any activity.


Reply
2/7/2014 4:31:22 PM

  • Strikeking
  • (4 posts)
Subject: Re: Re: Re: Re: Email of Daily Report

User: thowe21  -  2/7/2014 4:31:22 PM

User: blinnenburger  -  1/19/2014 8:13:07 PM

User: CameraFTPSupport  -  1/18/2014 2:02:22 AM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them. It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, AnMore...
Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:     Dear blinnenburger,   camera3 More...
I receive the same email.  My email report shows no clips for the whole 24 hours but when I check the activity on the website, it's all there.  By the way, for the first few weeks I was getting a prMore...

same here! 


Reply
2/11/2014 11:51:51 PM

  • CameraFTPSupport
  • (330 posts)
Subject: Re: Re: Re: Re: Re: Email of Daily Report

User: Strikeking  -  2/11/2014 11:51:51 PM

User: thowe21  -  2/7/2014 4:31:22 PM

User: blinnenburger  -  1/19/2014 8:13:07 PM

User: CameraFTPSupport  -  1/18/2014 2:02:22 AM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them. It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, AnMore...
Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:     Dear blinnenburger,   camera3 More...
I receive the same email.  My email report shows no clips for the whole 24 hours but when I check the activity on the website, it's all there.  By the way, for the first few weeks I was getting a prMore...

same here! 

 Sorry for the problem. The daily report bug is fixed now.


Reply
2/12/2014 6:32:49 PM

  • CameraFTPSupport
  • (330 posts)
Subject: Re: Re: Re: Email of Daily Report

User: blinnenburger  -  1/19/2014 8:13:07 PM

User: CameraFTPSupport  -  1/18/2014 2:02:22 AM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them. It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, AnMore...
Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:     Dear blinnenburger,   camera3 More...

 Sorry for the bug. It has been fixed now.


Reply
2/12/2014 6:33:38 PM

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