Forum Index \ CameraFTP Customer Support Forum \
Read/Reply : 46438/6
  • blinnenburger
  • (2 posts)

I have checked the check box for the Email of Daily Report. I do receive the email each day. However, the clips are blank. I have plenty of images to push into this email. Why doesn't it include the images? 


12/11/2013 2:26:45 PM
  • CameraFTPSupport
  • (322 posts)
Subject: Re: Email of Daily Report

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.


Reply
1/17/2014 6:02:22 PM
  • blinnenburger
  • (2 posts)
Subject: Re: Re: Email of Daily Report

User: CameraFTPSupport  -  1/17/2014 6:02:22 PM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.

Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:

 

 

Dear blinnenburger,

 

camera3
00:00
No Clips
01:00
No Clips
02:00
No Clips
03:00
No Clips
04:00
No Clips
05:00
No Clips
06:00
No Clips
07:00
No Clips
08:00
No Clips
09:00
No Clips
10:00
No Clips
11:00
No Clips
12:00
No Clips
13:00
No Clips
14:00
No Clips
15:00
No Clips
16:00
No Clips
17:00
No Clips
18:00
No Clips
19:00
No Clips
20:00
No Clips
21:00
No Clips
22:00
No Clips
23:00
No Clips

 

CameraFTP - Cloud recording, monitoring and playback for security cameras

 

You will see that the report says there are no clips, but in fact there are many clips available. Why?

 

 

 

 

 

 

 

 


Reply
1/19/2014 12:13:07 PM
  • thowe21
  • (1 posts)
Subject: Re: Re: Re: Email of Daily Report

User: blinnenburger  -  1/19/2014 12:13:07 PM

User: CameraFTPSupport  -  1/17/2014 6:02:22 PM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.

Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:

 

 

Dear blinnenburger,

 

camera3
00:00
No Clips
01:00
No Clips
02:00
No Clips
03:00
No Clips
04:00
No Clips
05:00
No Clips
06:00
No Clips
07:00
No Clips
08:00
No Clips
09:00
No Clips
10:00
No Clips
11:00
No Clips
12:00
No Clips
13:00
No Clips
14:00
No Clips
15:00
No Clips
16:00
No Clips
17:00
No Clips
18:00
No Clips
19:00
No Clips
20:00
No Clips
21:00
No Clips
22:00
No Clips
23:00
No Clips

 

CameraFTP - Cloud recording, monitoring and playback for security cameras

 

You will see that the report says there are no clips, but in fact there are many clips available. Why?

 

 

 

 

 

 

 

 

I receive the same email. 

My email report shows no clips for the whole 24 hours but when I check the activity on the website, it's all there. 

By the way, for the first few weeks I was getting a proper daily report, then all of a sudden it just stopped showing any activity.


Reply
2/7/2014 8:31:22 AM
  • Strikeking
  • (4 posts)
Subject: Re: Re: Re: Re: Email of Daily Report

User: thowe21  -  2/7/2014 8:31:22 AM

User: blinnenburger  -  1/19/2014 12:13:07 PM

User: CameraFTPSupport  -  1/17/2014 6:02:22 PM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.

Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:

 

 

Dear blinnenburger,

 

camera3
00:00
No Clips
01:00
No Clips
02:00
No Clips
03:00
No Clips
04:00
No Clips
05:00
No Clips
06:00
No Clips
07:00
No Clips
08:00
No Clips
09:00
No Clips
10:00
No Clips
11:00
No Clips
12:00
No Clips
13:00
No Clips
14:00
No Clips
15:00
No Clips
16:00
No Clips
17:00
No Clips
18:00
No Clips
19:00
No Clips
20:00
No Clips
21:00
No Clips
22:00
No Clips
23:00
No Clips

 

CameraFTP - Cloud recording, monitoring and playback for security cameras

 

You will see that the report says there are no clips, but in fact there are many clips available. Why?

 

 

 

 

 

 

 

 

I receive the same email. 

My email report shows no clips for the whole 24 hours but when I check the activity on the website, it's all there. 

By the way, for the first few weeks I was getting a proper daily report, then all of a sudden it just stopped showing any activity.

same here! 


Reply
2/11/2014 3:51:51 PM
  • CameraFTPSupport
  • (322 posts)
Subject: Re: Re: Re: Re: Re: Email of Daily Report

User: Strikeking  -  2/11/2014 3:51:51 PM

User: thowe21  -  2/7/2014 8:31:22 AM

User: blinnenburger  -  1/19/2014 12:13:07 PM

User: CameraFTPSupport  -  1/17/2014 6:02:22 PM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.

Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:

 

 

Dear blinnenburger,

 

camera3
00:00
No Clips
01:00
No Clips
02:00
No Clips
03:00
No Clips
04:00
No Clips
05:00
No Clips
06:00
No Clips
07:00
No Clips
08:00
No Clips
09:00
No Clips
10:00
No Clips
11:00
No Clips
12:00
No Clips
13:00
No Clips
14:00
No Clips
15:00
No Clips
16:00
No Clips
17:00
No Clips
18:00
No Clips
19:00
No Clips
20:00
No Clips
21:00
No Clips
22:00
No Clips
23:00
No Clips

 

CameraFTP - Cloud recording, monitoring and playback for security cameras

 

You will see that the report says there are no clips, but in fact there are many clips available. Why?

 

 

 

 

 

 

 

 

I receive the same email. 

My email report shows no clips for the whole 24 hours but when I check the activity on the website, it's all there. 

By the way, for the first few weeks I was getting a proper daily report, then all of a sudden it just stopped showing any activity.

same here! 

 Sorry for the problem. The daily report bug is fixed now.


Reply
2/12/2014 10:32:49 AM
  • CameraFTPSupport
  • (322 posts)
Subject: Re: Re: Re: Email of Daily Report

User: blinnenburger  -  1/19/2014 12:13:07 PM

User: CameraFTPSupport  -  1/17/2014 6:02:22 PM

Do you mean why we don't send images in the email? First of all, it will be too large; secondly, it is hard to view them.

It is better to use CameraFTP Mobile Viewer Apps. We support iPhone, iPad, Android and Windows Phone, and you can use any web browser to view / play the recorded images.

Thank you for the response, but I don't think what I wrote communicated the issue properly. I receive the following on a daily basis:

 

 

Dear blinnenburger,

 

camera3
00:00
No Clips
01:00
No Clips
02:00
No Clips
03:00
No Clips
04:00
No Clips
05:00
No Clips
06:00
No Clips
07:00
No Clips
08:00
No Clips
09:00
No Clips
10:00
No Clips
11:00
No Clips
12:00
No Clips
13:00
No Clips
14:00
No Clips
15:00
No Clips
16:00
No Clips
17:00
No Clips
18:00
No Clips
19:00
No Clips
20:00
No Clips
21:00
No Clips
22:00
No Clips
23:00
No Clips

 

CameraFTP - Cloud recording, monitoring and playback for security cameras

 

You will see that the report says there are no clips, but in fact there are many clips available. Why?

 

 

 

 

 

 

 

 

 Sorry for the bug. It has been fixed now.


Reply
2/12/2014 10:33:38 AM
Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003