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  • electrotechie
  • (2 posts)

My professional email receiver service rejects emails from because they are sent from which is not in the list of SPF records published for

The spf record in question reads:          3600    IN      TXT     "v=spf1 a ip4: ip4: -all"

which, as you can note, does not include  For your interest the "-all" at the end of the line means "stop everything that is sent from any IP address range not already matched".

I am unable to find any way of "supporting" camerftp to trigger them to correct their spf record or abandon spf (i.e. change the last few characters to "+all"). Does anyone know any way of contacting cameraftp admin support (ie. supporting them not me)?

Regards, Ray (Electrotechie)

5/9/2018 5:53:06 AM

  • CameraFTPSupport
  • (306 posts)
Subject: is sent via an smtp server not in SPF list

The IP address does not belong to CameraFTP or DriveHQ. I guess you just received a spam email?

CameraFTP's SPF record is correct.

5/9/2018 8:45:26 AM

  • electrotechie
  • (2 posts)
Subject: is sent via an smtp server not in SPF list

Sorry, my error; the "sender" was a mail redirector from

If you are interested read on:   I am a bit puzzled about why it should have happened. I have two MX records on my domain both servers of which redirect mail received destined to to Today I changed the MX  priority from to duocircle. For some reason received the email from cameraftp and redirected it to duocircle instead of delivering it to gmail. Since duocircle saw the ip address from IP address it rejected the email which triggered my panic. Gmail is more tolerant of receiving redirected emails and notes the SPF failure but accepts the email.

Quite why redirected it to duocircle rather than just sending it to gmail, I cannot imagine.

Very sorry to cast doubts on your SPF records.

5/9/2018 2:03:25 PM

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