Yes, I am connected to the Internet.
Yes, I have turned off all firewall and anti-virus settings.
Yes, I have booted into safe-mode with ALL protection turned off.
DriveHQ still fails to connect. This has happened for a few days now. I've been a customer for quite a while, and this is making me reconsider my account. Please suggest a fix immediately, as I cannot backup my important data, which I do on a daily basis.