Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 22473/2
  • Crowncarwash
  • (5 posts)

This is the second problem I am having this week with accessing my account with Syncbackse. The program connects to the server and as soon as the program goes to download the file , The Server breaks the connection. Please Fix.


7/24/2008 7:56:37 AM

  • Crowncarwash
  • (5 posts)
Subject: Re: I connect but get Kicked Off immediately

I also cannot download with Filemanager!!

 


Reply
7/24/2008 8:15:35 AM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: I connect but get Kicked Off immediately

Thank you for using our service. We are very sorry for the inconvenience.

 

We had just experienced an unusual amount of heavy network traffic (seems to be an attack) and we have fixed the problem. The FTP service is working mostly fine now.

 

In the meantime, the web-based service and DriveHQ FileManager 4.0 / Online Backup 4.0 are all working fine.

 

There are still some minor issues related with certain files become inaccessible, which we are working on it and should be fixed within 24 hours.

 


Reply
7/24/2008 11:16:32 AM

Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003