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  • ddm33308@yahoo.com
  • (1 posts)

When i try to connect to the FTP site i get the message, errir 421 failed to create a active ftp data connection. What do I need to do?

 

Thanks


2/20/2007 12:39:03 PM

  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: Error message 421

Hi, please note it has error message saying that you must use Passive FTP when connecting from within a firewall. Active FTP requires our FTP server connects to your PC, which is always blocked by firewall as a kind of intrusion.

Almost all GUI-based FTP client software supports Passive FTP. On Windows platform, it is recommened to install DriveHQ FileManager 3.5 as it is more native to DriveHQ and it has a lot more features than regular FTP.


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2/20/2007 9:17:28 PM

  • CARDA
  • (1 posts)
Subject: Re:Error message 421

Share Name contains invalid character(s).
A share name can only contain only alphabet,number, '-', '_' and space

 

How do I correct the situation listed above?

 

Thanks,

 

Mary Wong


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8/3/2013 6:32:34 PM

  • DriveHQSupport
  • (650 posts)
Subject: Re:Error message 421

The message seems to be clear. You can only use alpha-numeric characters in a share name. For example, you can use "Project2013" as a share name, but you cannot use "Project 2013" or "project_2013" as a share name.

I am not sure if we still have this kind of restrictions. Could you please email us a screenshot showing the problem?


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8/4/2013 2:51:41 PM

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