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  • Fer_PF
  • (9 posts)

How does the maximum download bytes work?

I've read that there's a monthly limit of 200 Mb for downloading files for free users. That limit is very important to me in order to keep using this service. So, after I had worked a while with my synchronized files (opening then, editing them and updating the changes) I wanted to check how much had I used that downloading limit, but the "Used download bytes" index never changes (even after refreshing).

Another thing that I don't understand is the download limit: Free users are supossed to have a limiti of 200Mb, but my "Maximum download bytes" are 612Mb (and I'm a free user) (¿?).


8/28/2011 5:43:49 AM

  • Fer_PF
  • (9 posts)
Subject: Re:I always download files but the "Used download bytes" never change

Now the download bytes refresh, but I still don't know whats's the limit: ¿200Mb or 612Mb? 


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8/28/2011 7:13:52 AM

  • DriveHQ Customer Support
  • (650 posts)
Subject: Re:I always download files but the "Used download bytes" never change

You can unlock more downloadbytes by trying other DriveHQ serviecs: http://drivehq.com/help/features/freeBandwidth.aspx


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8/29/2011 9:45:02 AM

  • Fer_PF
  • (9 posts)
Subject: Re:I always download files but the "Used download bytes" never change

Well, thanks!

Iv'e already read that and I still don't know what's my maximum limit for download bytes.


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8/29/2011 1:28:09 PM

  • Fer_PF
  • (9 posts)
Subject: Re:I always download files but the "Used download bytes" never change

Well, I actually know because there says it very clear: 612Mb, but, Is that limit for this month only and the it will reset to 612Mb again or is that all I could download for the rest of the time?


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8/29/2011 1:30:14 PM

  • Fer_PF
  • (9 posts)
Subject: Re:I always download files but the "Used download bytes" never change

And why does it say 612Mb and not 200Mb?


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8/29/2011 1:31:08 PM

  • DriveHQ Customer Support
  • (650 posts)
Subject: Re:I always download files but the "Used download bytes" never change

DriveHQ offers a lot of top quality features and software tools. These features and tools are very easy, secure and powerful. Now DriveHQ is offering the basic service, software tools, 1GB storage and unlimited uploads for free! It also comes with 200MB download bytes per month, which is good if you want to share some photos and documents, or backup files. Just by trying our features and software, you can get up to 1GB free download bytes/month!

And just to you know, the download bytes will be reset every month.


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8/29/2011 1:34:54 PM

  • Fer_PF
  • (9 posts)
Subject: Re:I always download files but the "Used download bytes" never change

Thanks. But then, why do I have a limit of 612Mb for Maximum download bytes instead of 200Mb?


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8/29/2011 1:40:23 PM

  • DriveHQ Customer Support
  • (650 posts)
Subject: Re:I always download files but the "Used download bytes" never change

The more features you try, the more download bytes you'll be generating.


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8/29/2011 1:44:08 PM

  • Fer_PF
  • (9 posts)
Subject: Re:I always download files but the "Used download bytes" never change

Oh, I see. Thanks.

So, now I expect to get 612Mb the next month again.


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8/29/2011 1:52:56 PM

  • DriveHQ Customer Support
  • (650 posts)
Subject: Re:I always download files but the "Used download bytes" never change

Yes.


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8/29/2011 1:55:31 PM

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