Forum Index \ DriveHQ Customer Support Forum \
Read/Reply : 21338/1
  • yak-tek
  • (1 posts)
I read the post that said to delete all files and abandon an account to cancel it.  However I singed up for a trial account to test for a client.  We now want to sign up for paid service, but we used several of our emails addresses for testing.  Now when I go to add those users it says the email is already in use.  How can I fix this?  Have already deleted all files from test account, and those users were deleted from that account as well.

2/26/2009 5:53:21 AM
  • DriveHQ Webmaster
  • (1098 posts)
Subject: Re: Actually cancelling account

In this case, please email us the usernames / email addresses, we can help delete them;

If these users are your sub-users, then you can use the "Group Admin" link to delete or edit them.


Reply
2/26/2009 12:44:50 PM
Quickly Reply

Please logon and reply, Not DriveHQ Member?


Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003