User: LUIZ C PEREIRA - 6/21/2018 6:08:19 AM
I need Transaction ID 42004324, Type Deposit, to be canceled because my cameras are not working and I do not need the service anymore.
Thank you very much
Hi Luiz,
We offer a 3-day free trial to make sure your cameras are compatible before you are required to order a subscription. Is there a reason that you did not test this before purchasing? Please send an email to support@cameraftp.com if you would like assistance with your camera setup.
Otherwise, you can cancel your subscription at anytime from the subscription management page: https://www.cameraftp.com/secure/SubscribeHistory.aspx
Let us know if you have any other questions.
Best,
CameraFTP Support