Thank you for reporting your issue. This indeed seems to be a strange issue, as our engineers are unable to duplicate and we have not had any similar reports. Can you tell me what iOS version you have along with your phone type? Please make sure that you have updated your device, and reboot if necessary.
If you have had the CameraFTP app for sometime, it is possible that you are running an older version. Please install the updated app and reboot your device. If you are having continued difficulties, please send detailed information to our support team