Forum Index \ CameraFTP Customer Support Forum \
Read/Reply : 18719/1
  • RNN_CKN_R2D2
  • (1 posts)

 As instructed this is what I did

1.) Recipient: This apparently is not an important issue

2.) Sender: . My CameraFTP User Name is actually RNN_CKN_R2D2. As instructed I used only the first 3 letters. Also for the Camera Folder ID I used 3521795 as it was listed under the FTP Folder.

3.) Smtp Address:

4.) Port: 465

5.) I used the Camera FTP Account PW

When I save it I receive the following message "The smtp or the password is incorrect.

How do I get this thing working so I can have access through my iPad or my iPhone to the camera when I am traveling.

Thx in advance


11/2/2016 10:55:28 AM

  • CameraFTPSupport
  • (301 posts)
Subject: Re:GT Road P2P WiFiCamera Setup - Upload footage via SMTP

It seems you are referring to this support page about uploading footage using SMTP: 

If your camera supports FTP (FTPS/SFTP), it is recommended using FTP. Otherwise, you can try SMTP. 


Your SMTP configuration is mostly right. There are two issues:

(1) Please use as the email server instead of 

(2) The sender email address should be in this format: In your case, you used, which is almost correct.  However, I noticed that 3521795 is actually your camera name, not your camera folder ID.

To find a camera's folder ID, please go to My Cameras page, click the gear icon below your camera thumbnail. It will go to a page with the following URL:

here ########## is your camera folder ID. 




3/2/2018 12:43:05 AM

Quickly Reply

Please logon and reply, Not DriveHQ Member?

Leading Cloud Surveillance service

Leading Enterprise Cloud IT Service Since 2003